Patient Journey

Inquiry → Intake → Treatment → Survivorship · audit-logged at every step

Executive Leadership
Command · MFA active

New patient intake form

Duplicate check active

Personal information

HIPAA-protected

Contact information

Backup contact required
Intl. format detected · Morocco
✓ Domain accepted

Emergency contact

Consent to notify

Medical history

Encrypted at rest

Genetic / molecular markers

Optional · if known

Insurance

Auto-routed to verification
✓ Format matches Cigna Global

Legal & consent

e-Sign capture
Treatment consent (general)
Signed
Data sharing — referring oncologist
Signed
Research / biobank participation
Pending
Photography & clinical imaging
Signed
Next-of-kin & Power of Attorney
Signed

Care preferences

Hospitality

Validation status

  • All mandatory fields complete (24/24)
  • Email format & domain whitelist
  • Phone in E.164 format
  • Insurance ID regex (Cigna Global)
  • No MRN duplicate match (fuzzy: 0.07)
  • 2 of 5 consents pending e-signature

Auto-routing on save

  1. 1
    Generate MRN
    Format SOL-YYYY-NNNN
  2. 2
    Create insurance verification task
    → Finance queue
  3. 3
    Apply triage algorithm
    Symptom + stage input
  4. 4
    Place villa hold (if LOS > 2 nights)
    → Hospitality
  5. 5
    Issue welcome email + portal credentials
    French template

Existing record check

No exact match found.
Closest fuzzy hit: MRN-08812 · R. Bennani · 1971 · MA — manually reviewed and rejected by intake nurse.

Live patient pipeline

  • Amélie Laurent · MRN-08821
    In journey 12 days
    amberschedule
  • Hiroshi Tanaka · MRN-08823
    In journey 59 days
    greenwayfind
  • Mariana Costa · MRN-08825
    In journey 104 days
    greendischarge
  • David Cohen · MRN-08827
    In journey 1 day
    redtriage
  • Fatima Al-Rashid · MRN-08828
    In journey 3 days
    amberinsurance
  • Lukas Weber · MRN-08830
    In journey 40 days
    greencheckin
  • Rachid Bennani · NEW-00114
    In journey 2 hours
    amberintake

Audit trail (HIPAA · last 10 events)

  1. 14:22Triage RED reacknowledged · CohenNurse Reyes
  2. 14:18Welcome package shipment created · CostaSystem
  3. 14:11Insurance pre-auth signed · BennaniDr. Singh
  4. 14:02Symptom log submitted via app · Al-RashidPatient
  5. 13:55Villa V-301 released to housekeepingConcierge Lin
  6. 13:40SMS sent (T-2h) · Laurent · hash 8af3…System
  7. 13:31New record created · Bennani · MRN issuedIntake Maya
  8. 13:30Duplicate check passed for BennaniSystem
  9. 13:22QR check-in · WeberPatient
  10. 13:14Villa hold placed · LOS 18 nights · Bennani family suiteSystem